1.Service Content
Our company provides consumers with product sales and related services through its official website, including but not limited to product display, order management, customer service consultation, etc.
2. Quality Assurance of Products
We guarantee that the goods sold comply with the relevant national quality standards and the common industry standards. In case of any quality issues with the goods, we will bear the responsibilities for repair, replacement, and return as stipulated by national regulations and the contract.
3. After-sales Service
We offer comprehensive after-sales service, including but not limited to:
Product Inquiry
Quality issue handling
Return and Exchange Service
Product Usage Instructions
After-sales service time limit: Respond to consumers’ inquiries or complaints within 24 hours and solve the problems promptly.
4. User Behavior Guidelines
When purchasing and using the services of this website, the user agrees:
Provide true, accurate and complete personal information
You are not allowed to use the services of this website for any illegal activities.
Comply with this service agreement and relevant laws and regulations
5. Intellectual Property Rights
All contents on this website, including but not limited to text, graphics, logos, images, etc., are protected by copyright and trademark laws, and unauthorized use is prohibited.
6. Clause Amendment
We reserve the right to modify these terms of service at any time. The revised terms will come into effect after being published on our website. Continued use of our services indicates acceptance of the modified terms.
7. Dispute Resolution
Any disputes arising from or related to these service terms shall be resolved through friendly negotiation between the two parties; if no settlement is reached through negotiation, either party has the right to file a lawsuit with the competent legal authority.
8. Contact Us
If you have any questions regarding the return and exchange policy or the terms and conditions, please contact us through the following methods:
Customer Service Telephone: [+86-17861043555]
Customer Service Email: [info@carbonfibermaterial.com]
Service hours: [9:00 – 5:00 Beijing Time]
Last updated date: January 21, 2026
